Unfortunately, we cannot accept returns on sale items or gift cards. Please get in touch if you have questions or concerns about your specific item. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please inspect your order upon receipt and contact us immediately if the item is defective or damaged, or if you receive the wrong item, so that we canevaluate the issue and make it right.Ĭertain types of items cannot be returned, like used goods (such as pre-owned games or models), perishable goods (such as food), custom products (such as special orders), and personal care goods (such as beauty products). You can always contact us for any return question at & ISSUES Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at Please note that returns will need to be sent to the following address: 1720 South Queen Street, York PA 17403. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
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